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Copilot: Intelligent assistance, wherever you're working

From HR policies to email suggestions and content ideas, and searching your own Collaborate documents, Copilot handles it in an instant.

Written by Alex McGowan

Copilot is a plain-language AI assistant that helps you work smarter, right where you're already working. Ask it a question, get a suggestion, or have it help with a first draft, without the wait. From HR policies to email suggestions and content ideas, and searching your own Collaborate documents, Copilot handles it in an instant.

📌 Note: Value added for your charity: An AI assistant at your fingertips, helping with drafting, answering questions, and giving inspiration, right when you need it.

Core features

Ask in Plain English

Ask Copilot about a topic, for inspiration on a new idea such as a fundraising campaign, or what a document says, and get an instant answer.

Email & Content Suggestions

Ask Copilot for a first draft, some options, or a different angle, whether it's an email, a post, or a piece of copy, so you're never starting from a blank page.

Evo Docs

Copilot's Evo Docs skill searches your Collaborate documents for you, so you get a direct answer instead of scrolling through pages to find it.


How it works in practice: Step by Step

Example: Getting a ready-to-send email draft

  1. A Communications Officer needs to send a short update to volunteers about an upcoming event.

  2. They ask Copilot to draft the email, describing what needs to be said.

  3. Copilot suggests a draft in seconds.

  4. The Communications Officer edits the wording to match their own voice, rather than starting from a blank page.

  5. The email goes out in a fraction of the time it would have taken to write from scratch.

The Evo Docs skill

Evo Docs is a Copilot skill that searches your Collaborate documents for you. Upload a document to Collaborate and select the option to make it searchable in Copilot.

From then on, you can ask Copilot a question and get a direct answer drawn from that document, rather than scrolling through it yourself.

Step by step: asking Copilot about a Collaborate document

  1. Upload your document to Collaborate, or open one you've already stored there.

  2. Select the option to make it searchable in Copilot.

  3. Open Copilot and ask about the information you need, rather than the document's name. For example, upload the Code of Fundraising Practice, then ask "What are the fundraising standards related to advertising?"

  4. Copilot finds the most relevant information, even in long documents.

  5. Ask a follow-up question if you need more detail, without starting your search again.

📌 Note: Best for: text-heavy documents such as HR policies, procedures, security guides, and reports with lots of written content. It is less accurate with tables where columns relate to each other, or documents with lots of lists or line items. Evo Docs works best with PDFs and Word documents, and also supports PowerPoint and Excel. Maximum file size is 50MB per document.


How your Charity's functions can use Copilot

People & HR

"Our team ask the same policy questions again and again, and it takes up a lot of HR's time."

  • Let Copilot answer routine HR policy questions instantly, freeing up the HR team for more complex queries.

  • Point staff to Copilot as a first port of call before raising a query directly with HR.

  • Reduce the number of repeat questions landing in the HR inbox.

Finance & Operations

"Our finance policies and reports are long, and it takes time to find the one detail we need."

  • Make finance policies and reports searchable in Copilot using the Evo Docs skill.

  • Ask a direct question and get the answer, rather than scrolling through pages to find it.

  • Free up the Finance team's time for higher-value work instead of routine document searches.

Communications & Marketing

"Drafting emails from scratch takes time we don't always have, especially for routine updates."

  • Use Copilot's smart suggestions to draft emails and communications faster.

  • Refine and personalise the suggested wording rather than starting with a blank page.

  • Spend more time on strategy and less on routine drafting.

Leadership & Governance

"We want our teams working smarter, without waiting on each other for routine drafts and answers."

  • Give every team a plain-language assistant for first drafts, policy questions, and everyday queries.

  • Reduce time lost waiting on colleagues for routine answers and document searches.

  • Support a culture of working efficiently, with quick help available the moment it's needed.

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